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All returned items must have prior approval and have the return goods authorization (RGA) number marked on the outside of the container. All returns and refunds are subject to a restocking charge and must be made within 30 days from date of purchase. Return goods not properly packaged in original package will be refused. Customer is responsible for all freight charges on returned merchandise. Any missing or damaged items will be deducted from the credit due. There will be no return approval on special order items, sale items or discontinued items.